This post isn’t made to just bring the management team down. I am aware of the amount of work put into survival. I do enjoy playing it and I want this topic to help out dealing with similar issues in the future… because we all want survival to be the best it can be right? (Doesn’t make sense? Don’t worry, I suck at English)
About the topic…
Well, I assume it’s known by now. There’s an issue on survival that affected quite a lot of people, including me, which causes you to loose your whole inventory. I wish I knew exactly how it worked… what I know is that it involves championships. Basically logging off after exiting a championship wipes out your inventory. (again, I’m really unsure but that’s not the point of this post)
There’s a few things that annoy me from this:
Apparently, it’s been a thing that kept happening for quite a while. People have been loosing stuff and till now, some haven’t recovered their items.
There was no warning whatsoever about it, meaning people would keep on loosing stuff and basically there wouldn’t be any ways to prevent it.
Don’t you find it crazy? Such bug with so little it seems that can be done for people who lost their stuff because of the lack of evidence. I understand the fact that having screenshots or recordings with your stuff prior the wipe could help but yeah, that’s not everyone who’d know about such bug, first and second, even those wouldn’t necessarily considered as real proofs since there’s no way to be 100% sure they are accurate.
Me loosing my full summer set and Lure 4 Luck of the sea 4 rod just made me not want to play the current event happening and I cannot even talk about those who grinded hard for their stuff just to be wiped without any way to restore it. And I understand that the issue is being looked into but like… is it really that hard to disclose us that the issue is known? Is it this hard to find a compromise while the said bug is being fixed? Is it this hard to warn the whole server about that quite huge issue so less people fall in it or just suspend championships in the meantime?
And the thing is it will all result in people making tickets but then again, we know the reputation of tickets… don’t we all…
I’m not trying to speak on behalf of the whole survival community, but with what I’ve been noticing in chat or on discord, people are just loosing and it sucks really, the player base is loosing in this situation and it’s not really gonna be any better while an amazing event is currently occurring since we won’t be able to fully enjoy it… so please, be more communicative? I genuinely doubt it’s a lot to ask…
That is all I had to say… (I have NOT been forced to make this. It’s 1 am and I shall go eep)
This seems more of a ticket issue then a discussion forum post.
There really is nothing to discuss here unless someone wants to propose a new system of keep inventory without the CoS but the reason for CoS was to provide keep inventory to non ranked people for a fee. (It was also for ranked players as well but until me and others came together to voice our opinions and it is free for ranked people now.)
No one here is going to say this is fine obviously because this is a huge issue, but no one can really propose a lot of new systems apart from the base system of Minecraft but that defeats the whole purpose of the CoS’s fee for non ranked players and would yet again scam ranked players of what they bought. Some can also propose other custom systems but bugs are likely in these systems as well.
Best outcome is this gets fixed or automatic keep inventory is a thing for all but that is likely to not happen so best to just make tickets and wait.
Yeah it’s a really annoying and frustrating bug. It’s insanely unpredictable and really hard to deal with lost inventories because of how hard it is to verify and how common it is for people to lie to us.
Here’s a few things we’ve been talking about:
There have only been 4 Saturdays so far this map where the CH has been hosted, even though the map has been up for a few months.
This means that despite it feeling like the bug has been around for a while, there haven’t been many occasions where it’s happened.
It took a couple of championships to work out what was happening and that it was a problem with the CH, some fixes were trialed, they thought they knew how to avoid it and then this week we found out that we were wrong.
Because of that, like Ross said, we won’t be hosting CH until we know it’s definitely fixed.
We’ve also been talking about better ways to view old inventories. Our current system takes a snapshot of your inv when you die, which worked well last season but people are dying less this season because of the changes to things like the chest of sorrows.
It’s a lot of data to store so it’s something we need to be careful about how we implement, but it would make it a lot easier for staff to deal with inventory issues if we found a way to make it better.
Trust me, it’s a huge pain for staff to deal with as well so it’s been a priority for fixing. It’s just a sneaky, tricksy bug that is proving to be complicated to pin down.
The inventory bug that Candle and Ross are talking about is only happening after people have played the Championship Hall and has nothing to do with keepinv or the chest of sorrows.
If anyone else has an issue with their inventory from another problem, they’d need to report it in a ticket. We aren’t aware of any other problems currently.
(I have NOT been forced to make this. It’s 1 am and I shall go eep)
